Terms & Conditions

General Provisions

These Terms & Conditions govern all contracts, quotations, and deliveries of products and services provided by Searchlight EU (hereafter "we" or "us") to our customers (hereafter "you"). By placing an order or requesting a quotation, you agree to be bound by these terms. They replace any previous agreements or understandings.

Quotations & Pricing

All quotations provided via email or WhatsApp are valid for thirty (30) days from the date of issue, unless otherwise stated. Prices are quoted Ex-Works (EXW) from our manufacturing partners in Asia, or as explicitly specified. Prices do not include import duties, VAT, shipping, or installation costs unless specifically agreed in writing. We reserve the right to adjust prices due to unforeseen currency fluctuations or raw material cost increases prior to order confirmation.

Orders & Payment

Upon acceptance of your order, we will issue a formal order confirmation. Payment terms are strictly net 30 days from the invoice date for established EU business accounts, or 100% advance payment via bank transfer for first-time orders and samples. We reserve the right to require partial payment before shipping large or custom orders. Ownership of the goods remains with Searchlight EU until full payment has been received.

Delivery & Risk

Delivery dates are estimates provided in good faith by our manufacturing partners. We are not liable for delays caused by customs, shipping carriers, acts of God, or supply chain disruptions. Risk of loss or damage to the products passes to you upon delivery to the carrier (FOB shipping point for EXW terms), or upon delivery to your specified address (for CIF/ DDP terms). We recommend you arrange appropriate marine cargo insurance for high-value shipments.

Installation Services

If we perform on-site installation or commissioning services, these will be quoted separately. We perform services with professional care using qualified technicians. However, we cannot be held liable for pre-existing faults in your vessel's electrical system, third-party interference, or damage caused by improper use of the installed equipment after our work is completed. All installation work is subject to a separate service agreement.

Warranty & Returns

We pass through the manufacturer's warranty (typically 3 years for the lighting unit and 1 year for optional controllers, as specified in our product data sheets). This warranty covers manufacturing defects in materials and workmanship. It does not cover damage caused by improper installation, misuse, neglect, unauthorized modifications, lightning strikes, or power surges. Defective units must be returned to us for inspection and repair. Return shipping costs are the responsibility of the buyer unless we determine the defect is covered under warranty.

Limitation of Liability

To the maximum extent permitted by Dutch and EU law, Searchlight EU's total liability is limited to the invoice value of the product giving rise to the claim. We are not liable for any indirect, consequential, or incidental damages, including but not limited to loss of profits, loss of cargo, vessel downtime, or environmental fines resulting from the failure of our products.

Governing Law

These Terms & Conditions are governed exclusively by the laws of the Netherlands. Any disputes arising from our contract shall be submitted to the competent court of Rotterdam, The Netherlands.